With any airport or port pickup, you will have included meet and greet service, which means that one of our drivers will be waiting for you at the designated location with a name board on display.
Don’t worry! We monitor your flight status to ensure that your driver is informed about
any delays. The driver will wait for you, so you don’t have to rush.
Yes! If you need to make changes to your booking, please contact us as soon as possible,
and we’ll do our best to accommodate your request.
If your luggage is delayed, the driver will still wait for you at the arrivals hall. If your
luggage is lost, please follow the airport’s procedure to report the issue, and our driver will
assist you when you’re ready.
We offer a grace period for any delays. However, if you’re significantly delayed beyond
the grace period, a waiting fee may apply. Please inform us of any delays to avoid
unnecessary charges.
We accept both cash and card payments. You can choose your preferred method once we
reach your destination.
Tipping is not required but is always appreciated if you’re satisfied with the service.
Yes, we offer additional services like child seats or larger vehicles for extra luggage. Please
let us know in advance so we can accommodate your needs.